In the current divisive and rather mean environment, I imagine many of you wake up wondering, “What is this world coming to?” I know I do. It would be so easy to just crawl under the covers with a good book and a powerful flashlight and wait until the world gets better. But then, I’ve never been one to just wait around for things to change. I think we each have a responsibility to make the change we want to see in the world – even if we can only make it one small step at a time.
I’d like to suggest that we start the change by committing to a random act of kindness every day. It doesn’t have to be big. It can be a kind word, a smile, opening a door, helping someone across the street.
“Unexpected kindness is the most powerful, least costly, and most underrated agent of human change.” – Bob Kerrey
As much as it’s about the kind things you do and say, it..... Read More...
There’s an old saying among recruiters and other hiring professionals – “Hire for attitude, train for skill.” Yet how many companies really do that? Look at any job description or posting and you’ll see plenty about the technical skills required and very little about the personal qualities or soft skills needed to succeed in the role.
This, despite the stat I talked about in my last blog – 85% of job success comes from soft skills, not hard skills.
The benefit of well-developed soft skills is borne out pretty quickly in an employee’s job tenure. A study by Leadership IQ, a research and training company, found that 46% of new hires will fail within their first 18 months. Why? Not because of a lack of technical skills, which only accounted for 11% o..... Read More...
Think about this: 85% of job success is due to having well-developed soft skills, and only 15% is due to technical, or hard skills. This is from Harvard University, the Carnegie Foundation and the Stanford Research Center.
It amazes me that despite this research, organizations (and individuals) still tend to focus on developing hard skills. In 2010, employers spent $171.5 billion on employee training and only 27.6% of those training dollars went toward soft skills, according to the Association for Talent Development (ATD).
It’s time to put more of our dollars and development efforts where they really count. In our increasingly global, dynamic and service-oriented way of working, organizations need leaders, teams and individual contributors who have the personal behaviors and interpersonal skills that will help them grow and thrive.
So what are those skills? In my work with org..... Read More...
“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” - Former CEO of GE, Jack Welch
In my last blog, I talked about the importance of your continuing to grow and develop as a leader. Now let’s talk about the importance of growing and developing your people. Both are essential if you want to prepare your organization to succeed today and into the future.
Employees need to feel valued, connected, challenged and recognized. Providing them with opportunities to build on their strengths, learn new skills and prepare for the future needs of the company demonstrates in a very real way that they are integral to the organization and its success. And when employees feel that kind of connection they will be more engaged and loyal.
Employee development can happen in many different forms: on-the-jo..... Read More...
It’s easy to become complacent at the top. You may tell yourself, “I worked hard to get here and now I’m just going to coast for a while.” Or, “I’m waaaay too busy to carve out time for learning.” Or even, “I’ve maxed out my learning capacity” (AKA “I already know it all.”)
Here’s a reality check. There’s always more to learn. And the best and most successful leaders recognize that the learning journey never stops.
Stanford University psychologist Carol Dweck has done extensive research on achievement and success. In this work, she discovered that people tend to have one of two mindsets – a fixed mindset or a growth mindset. People with a fixed mindset believe that their innate qualities such as intelligence or talent are fixed traits and that any success they achieve is directly attrib..... Read More...
Unless you’ve had your head buried in the sand for the past year or so (and who would blame you?) you’ve probably felt the effects of the big black cloud of negativity that’s looming about. I see it hovering in the buildings of the organizations I work with, reflected in the grim expressions of people on the street, and bolstered by the politicians and pundits we hear every…single…day. Even Pollyanna might have difficulty finding something to be glad about today.
So what are we to do? Give in to the negativity? No! Despite what’s going on around you, you have a choice as to how you respond to it, just like in this Native American legend.
One evening an old Cherokee was teaching his grandson about life. "A fight is going on inside me," he said to the boy. "It is a terrible fight and it is between two wolves. One is evil - he is anger, envy, sorrow, regret, greed, arrogan..... Read More...