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Let’s Get Real About Leadership

November 7th, 2018

By: Karen Colligan

On any given day, in just about any given business publication, you will find one or more laundry lists of skills, qualities, behaviors, competencies, and whatevers that are attributed to an effective, successful or great leader. It’s actually a bit mind-boggling. How can anyone possibly be all of that?!

Well, here’s the thing.

I’ve been working with leaders at all levels for…well, a long time. I’ve implemented leadership development programs across organizations large and small, and I’ve worked one-on-one with senior leaders and executives.  I’ve been a leader in the corporate world, on boards and in my own business.  And here’s what I’ve learned. While the leadership competencies touted in those lists are important, it’s time to get real about what makes a leader truly extraordinary. It’s not rocket science. It’s what I call the Get Real Leadership Basic..... Read More...

Leadership, leadership development, self-awareness

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Team Derailed? Here’s How to Get Them Back on Track

October 24th, 2018

By: Karen Colligan

Whether you are leading a small work team or a large organization, there are bound to be some team-related challenges. Having some ground rules in place, as I suggested in my last blog, will certainly help, and…you can’t just post those on the board and walk away. As the leader, you need to proactively identify and resolve issues before they impact team members, their work or the business.

Here are 5 common team challenges and what you can do as a leader to fix them.

Lack of trust. This refers to trust in you and in each other. A lack of trust impairs productivity and may lead to missed deadlines, milestones and even project failure.

Solution: Build trust by being very clear about team purpose, individual roles, and expectations. Be open, honest and consistent..... Read More...

Leadership, learning and development, Relationships, Teams

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Ignite Team Performance with Rules of Engagement

October 16th, 2018

By: Karen Colligan

What is it that differentiates a high performing team from a team that never gets beyond the “storming” stage in the forming/storming/norming/performing (The Tuckman Model) journey? How does a high performing team continue to achieve milestones and meet deadlines even as dynamics change due to a new or departing member? How do they manage to overcome the inevitable differences of opinion or even conflict to stay on track?

They establish and adhere to Rules of Engagement.

Think back, for a minute, to when you were in school. No, not college. Think waaay back to kindergarten or elementary school. Most likely on the first day of class your teacher shared with you “the rules.” No talking in class. Raise you hand to go to the bathroom. No fighting. Turn your homework in on time. You knew what the expectations were upfront, and you knew (and, yes, perhaps even experience..... Read More...

Accountability, Communication, Professional and team leadership, Teams

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Just Saying “Sorry” Doesn’t Cut It

September 24th, 2018

By: Karen Colligan

In the wake of the #MeToo movement, we’ve heard multiple “I’m sorry” statements from public figures who have been accused of bad behavior. Most of them sound pretty much the same. “I’m sorry for how I’ve hurt my family, my friends, my (fill in the blanks)…

Let’s get real.  Just saying “I’m sorry” doesn’t cut it.  Apology not accepted.

While you can’t go back and undo whatever the offense or error was, a few robo-words in response to it do not in any way compensate, nor do they make the offended party feel any better. You need to take ownership, acknowledge the impact of your error or offense, and assure the other person that it won’t happen again.  In other words, you need to be sincere about it. Saying “sorry” and being sorry are not the same things.

This applies to all errors or infractions, not just the big and public ones.

Imagine this..... Read More...

conflict resolution, Kindness, Learning, Life, Relationships

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Calling for Random Acts of Kindness

September 12th, 2018

By: Karen Colligan

In the current divisive and rather mean environment, I imagine many of you wake up wondering, “What is this world coming to?” I know I do. It would be so easy to just crawl under the covers with a good book and a powerful flashlight and wait until the world gets better. But then, I’ve never been one to just wait around for things to change. I think we each have a responsibility to make the change we want to see in the world – even if we can only make it one small step at a time.

I’d like to suggest that we start the change by committing to a random act of kindness every day. It doesn’t have to be big. It can be a kind word, a smile, opening a door, helping someone across the street.

“Unexpected kindness is the most powerful, least costly, and most underrated agent of human change.” – Bob Kerrey

As much as it’s about the kind things you do and say, it..... Read More...

Kindness, Life, People

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Hire for Attitude, Train for Skill

August 28th, 2018

By: Karen Colligan

There’s an old saying among recruiters and other hiring professionals – “Hire for attitude, train for skill.” Yet how many companies really do that? Look at any job description or posting and you’ll see plenty about the technical skills required and very little about the personal qualities or soft skills needed to succeed in the role.

This, despite the stat I talked about in my last blog – 85% of job success comes from soft skills, not hard skills.

The benefit of well-developed soft skills is borne out pretty quickly in an employee’s job tenure. A study by Leadership IQ, a research and training company, found that 46% of new hires will fail within their first 18 months. Why? Not because of a lack of technical skills, which only accounted for 11% o..... Read More...

Hiring, Interviewing, Leadership, Soft skills

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