“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” - Former CEO of GE, Jack Welch
In my last blog, I talked about the importance of your continuing to grow and develop as a leader. Now let’s talk about the importance of growing and developing your people. Both are essential if you want to prepare your organization to succeed today and into the future.
Employees need to feel valued, connected, challenged and recognized. Providing them with opportunities to build on their strengths, learn new skills and prepare for the future needs of the company demonstrates in a very real way that they are integral to the organization and its success. And when employees feel that kind of connection they will be more engaged and loyal.
Employee development can happen in many different forms: on-the-job training, personal development, cross-functional projects, coach and/or mentor, special projects, stretch assignments, training courses, reading and personal study, online courses, peer coaching, job shadowing, etc. The important thing is that it is available and encouraged.
Too often development opportunities are limited to “fixing” an employee’s weaknesses rather than leveraging and developing their strengths. Yet, according to Gallup, organizations that focus on employee strengths have higher engagement, less turnover and a better bottom line.
Create development plans that take into consideration organization goals and the skills and behaviors employees will need to contribute to achieving those goals. It’s also essential that individual employee career goals and personal interests be taken into account in development plans. All too often employees have skills and talents that are under-utilized. In fact, 74% of employees feel that they are not reaching their full potential. (The Learning Wave)
Also consider the skills and behaviors employees will need in the future to succeed (yes, even if it’s not in your organization). According to a report from the World Economic Forum, the top 10 skills in 2020 will be:
- Complex problem solving
- Critical thinking
- People management
- Coordinating with others
- Emotional intelligence
- Judgment and decision making
- Service orientation
- Cognitive flexibility
Creating, implementing and supporting development plans for your employees will not only help keep them loyal and engaged, it will ensure that your organization is ready for the challenges and opportunities of the future.
"The only thing worse than training your employees and having them leave is not training them and having them stay." - Henry Ford
Till next time,
It’s easy to become complacent at the top. You may tell yourself, “I worked hard to get here and now I’m just going to coast for a while.” Or, “I’m waaaay too busy to carve out time for learning.” Or even, “I’ve maxed out my learning capacity” (AKA “I already know it all.”)
Here’s a reality check. There’s always more to learn. And the best and most successful leaders recognize that the learning journey never stops.
Stanford University psychologist Carol Dweck has done extensive research on achievement and success. In this work, she discovered that people tend to have one of two mindsets – a fixed mindset or a growth mindset. People with a fixed mindset believe that their innate qualities such as intelligence or talent are fixed traits and that any success they achieve is directly attributable to those qualities. No need to work hard or continue learning.
Conversely, people with a growth mindset believe that their innate qualities are just a starting point and that those qualities can be further developed through hard work and dedication. Dweck found that the most successful people have a growth mindset. They have a love of learning and a resilience that helps them achieve great things.
PeopleThink recently did a series of interviews with experienced leaders to learn about their respective leadership journeys and what they each considered the keys to their success.
The most common theme? Continuous learning and development.
And it’s not just about learning and continuing to develop the skills you need to lead – setting a vision, effective communication, people care, achieving results, etc. It’s about identifying and developing the personal behaviors that will help you lead effectively. Things like listening to others, accepting feedback, embracing change, learning to be more confident, becoming self-aware. Carving out time to work on these leadership skills and behaviors – competencies – is essential to becoming an effective leader.
So how do you do it? First of all, adopt the right mindset. Be curious, and admit that you still have room for improvement. Recognize that investing the time to do so will not only benefit you, but will also benefit your team (we’ll get to developing them in my next blog). Then, follow these steps:
Identify and acknowledge gaps. What are the areas you need to develop to become the leader you want (and need) to be? Do some self-reflection to make a list, and then get some feedback from others (here’s where you develop “accepting feedback.”)
Create a plan. Select one or two areas that you will focus on in the next three months. Do some research to find resources and opportunities to develop and practice those skills/behaviors. Carve out and schedule the time.
Execute the plan. Post your plan somewhere visible – your calendar, your refrigerator, your desktop. Stay focused! Concentrate on the one or two areas you’ve prioritized – don’t get distracted by the other areas you’ve identified. You can work on them in your next plan.
Remember that learning comes in many forms, from many places. In my leadership development work with organizations, I’ve seen the greatest benefits come from programs where we used a variety of components including: workshops, mentoring or coaching, assessments, stretch assignments to apply the learning, teach-back sessions conducted by participants, leadership forums, and required reading.
“Leadership and learning are indispensable to one another.” – John F. Kennedy
Till next time,