Probably no other profession is less clearly defined. When someone says I’m a pediatrician or a cardiologist or an oncologist you might not know exactly how they do it, and you have a pretty good idea about what they do. Likewise, when someone says they’re a tax attorney or a teacher or a plumber, you know what they do.

A leader? Not so much. Ask 10 people what leadership means, and you’ll get 10 different answers.

I know this firsthand. I’ve interviewed more than 60 leaders for my Let’s TAWK Leadership Podcast series, and each of them had a different leadership definition.

Here are just a few:

• Leadership is WHO you are, not just what you do
• Leadership is taking risks for something you believe in
• Impact through dependability
• Creating the big picture and bringing people along for the journey
• Doing what you say you’re going to do
• Leading with purpose, clarity, and heart

Of course, there are common threads – trust, integrity, and accountability. And leadership is deeply personal. No two leaders are exactly alike. And that is the point.

For me, leadership is clarity of purpose and vision. It’s inspiring people to move in a shared direction—and providing them with the tools, space, and support to get there. It’s seeing the “more than” in someone and showing them they’re capable of it.  Leadership is recognizing that every person is unique and creating space for them to succeed in their own way.

So why should we care about “leadership”?

• People leave leaders, not companies. In fact, bad leaders are the number one reason people quit.
• Employee retention is 20 times greater when organizations focus on leadership development.
• 40% of new leaders fail in their first 18 months because of poor fit, poor delivery, or a poor ability to adjust to a change down the road. (Forbes Magazine)
• 77% of organizations report a leadership gap.
• Gallup estimates $630 billion/year is lost in the U.S. on turnover caused by leadership failures. All too often people are promoted to leadership based on their individual performance or company seniority.

Here’s the thing, becoming a leader requires a different set of skills and behaviors. New leaders need the opportunity to develop those skills and behaviors so they can become the unique leaders that only they can be and be prepared to take on a leadership role.

And yet, most new leaders are promoted based on performance—not readiness. We assume they’ll “figure it out.” Spoiler alert: they don’t.

Leadership isn’t a promotion. It’s a profession. It takes self-awareness, intention, and a very different skill set than being an individual contributor. It’s not one-size-fits-all – it is a set of competencies that must be developed.

Invest in learning how to lead before the title shows up on your email signature. And if you’re ready to take the leap, the Keep it Real Leadership program is designed to help emerging leaders build the mindset, skills, and confidence to lead in their unique way.

Till the next time, keep it real.

Karen

The post What is Leadership and Why Should We Care? appeared first on PeopleThink.

Steve Jobs famously told graduates in his 2005 Stanford commencement speech:

“You’ve got to find what you love. If you haven’t found it yet, keep looking. Don’t settle!”

That quote has fueled an entire generation’s obsession with chasing their “one true passion.” But in 2025, let’s be real—does that mean you should drop everything, ignore practical needs (like rent, food, and personal growth), and hold out for a career that magically fulfills your soul?

Not according to research. Studies suggest that developing your passion(s) is far more important than relentlessly searching for a single “calling.” When we pin our entire sense of purpose on one thing, we risk feeling lost when that thing changes—or doesn’t pan out the way we hoped.

In other words, life isn’t a straight path—it’s a series of possibilities.

Author Cleo Wade put it best in her TED talk:

“Why are we putting the pressure on ourselves to have one purpose or one passion?”

Your 9-to-5 job doesn’t have to define you. It can—but it doesn’t have to be the sole source of purpose or joy in your life. Sometimes, a job is simply how you pay the bills, and that’s absolutely okay.

So here’s the truth: You can like what you do—maybe even love what you do —without sacrificing the rest of your life. You can have multiple passions, and your career is just one piece of the puzzle.

Want to explore how to find joy in ALL areas of your life? Check out my podcast, Passion and Work – Is It Possible?, for a simple exercise to help you do just that.

Till the next time, keep it real.

Karen

The post Can Passion and Work Truly Coexist? appeared first on PeopleThink.

Purpose isn’t fluff—it’s your game plan. When you align your actions with your values and dreams, you make sharper decisions and create the future you truly want. And, you’ve got to do the work. Reflection isn’t just staring out a window with a latte—it’s where the magic happens. It’s about dreaming bigger, reconnecting with joy, and releasing what no longer serves you.

Here are some prompts to get you started:

• Values Check: When was the last time you revisited your top five values? These are your non-negotiables, your internal GPS. Values can evolve—make sure yours still align with the life you want to lead.
• Natural Talents: What comes effortlessly to you? What would you refuse to give up, even for $2 million? Are you using your talents fully? If not, why?
• Stops: What drained you in 2024? Identify what no longer serves you and let it go.
• Dreams Do Come True: Dream boldly. Imagine outrageous possibilities. What could make 2025 unforgettable?
• Purpose Reset: What is 2025 going to mean for you? Define it. Own it. Live it.
• Broadcast Your Vision: Share your goals with someone who will hold you accountable—and do the same for them.

As the saying goes, “If you don’t know where you’re going, any road will take you there.” Don’t wander aimlessly—chart your path with purpose and intention. Let’s step into 2025 ready, strong, and focused.

Dream it. Define it. Live it.

With the Keep It Real Leadership Program, you’ll be equipped with the right tools to turn your 2025 ambitions into reality. Contact us today to discuss how we can empower you along your journey!

Till the next time, keep it real.

Karen

The post Reflect, Reset, Recharge: Stepping into 2025 with Purpose appeared first on PeopleThink.

The effects of this are becoming more obvious. According to recent research from Josh Bersin (November 2023), only 17% of companies have a solid leadership succession plan, and just 15% are addressing leader burnout. 

These facts are much too low!!!

Understandably, CEOs and CHROs have been focused on more immediate challenges, from sustaining the business, labor shortages, employee burnout and building efficient hybrid work models. In doing so, they’ve let leadership development dry up, creating a void at the top with no leadership bench strength to fill the gaps. 

This leadership drought is having a ripple effect. Without strong leadership, companies are struggling to attract, retain, and nurture talent. Companies without a pipeline of well-prepared leaders face challenges in:

• Developing a clear strategic direction
• Ensuring sustainable growth
• Fostering a thriving company culture
• Enhancing employee engagement
• Driving innovation

As we navigate this post-pandemic landscape, organizations must recognize the importance of investing in leadership development. This isn’t just about preparing future executives—it’s about creating a culture of learning, resilience, and adaptability. By doing so, companies can turn this leadership desert into an oasis of innovation, growth, and future success.

The desert we’re in may seem vast, but with the Keep It Real Leadership Program, your organization will cultivate leadership that drives sustainable growth. Contact us today so we can talk leadership and get your organization set up for success!

Till the next time, keep it real.

Karen

The post Navigating the Leadership Desert: Why Development Can’t Wait! appeared first on PeopleThink.

Encouraging creativity and innovation is not just a nice-to-have but a must-have for leaders who want to retain top talent and drive sustainable growth. Creativity isn’t just about coming up with new ideas; it’s about developing those ideas into actionable strategies that can propel an organization forward. 

Here’s why it’s essential for leaders to prioritize and nurture these qualities in their teams:

• Retaining Top Talent — When learning and development take a back seat, top talent is often the first to exit. High-performing employees are naturally curious and eager to grow. They thrive in environments that challenge them to think differently and innovate.
• Driving Business Growth — Innovation is the engine of growth. Organizations that encourage creativity are more likely to develop new products, enter new markets, and find smarter solutions.
• Preparing for Future Needs — The business world is changing rapidly, and the skills needed today may not be the same as those required tomorrow. According to the World Economic Forum, skills like analytical thinking, creativity, and innovation will be among the top in demand. Leaders should develop their teams not just for today’s challenges but for future opportunities.
• Leveraging Hidden Talents — Every employee has unique skills and talents that might not be fully utilized in their current role. By encouraging creativity and innovation, leaders can tap into these hidden strengths, allowing employees to contribute in ways they might not have imagined.
• Continuous Improvement — Innovation is not a one-time event; it’s a continuous process. Leaders should create an environment where continuous improvement is the norm, not the exception.

Creativity and innovation are one of the pillars of any thriving organization. Leaders who prioritize these qualities in their teams are not only setting their organizations up for success but are also ensuring that their employees remain engaged, challenged, and eager to contribute.

Want to learn more about encouraging creativity and innovation in the workplace? Check out my Keep It Real Leadership program!

Till the next time, keep it real.

Karen

The post Sparking Innovation and Creativity appeared first on PeopleThink.

Here’s a guide with actionable steps to help you manage team conflict effectively and turn it into an opportunity for positive change.

• Cultivate Self-Awareness : Understanding your leadership style and how you respond under pressure is crucial for effective conflict management. Your strengths can sometimes become your weaknesses when overextended during stressful situations. For instance, while setting high standards can drive excellence, a team grappling with challenges may perceive it as an unattainable demand for perfection. Recognize these tendencies and adjust your approach to maintain a balanced leadership style, focusing on team goals while supporting individual growth.
• Understand Your Team’s Diversity to Recognize the Power of Differences : The strength of a team lies in its diversity – diverse personalities, skills, and experiences. Embrace this diversity and recognize the unique contributions each team member brings. Foster an environment that values different perspectives and encourages collaboration. Building awareness and appreciation for diversity creates a foundation for understanding and resolving conflicts effectively.
• Prioritize Active Listening : In the rush to meet deadlines, it’s tempting to quickly resolve conflicts by imposing a solution. However, this approach rarely leads to lasting resolutions. Instead, make time to listen to all sides of the conflict actively. By understanding each team member’s underlying concerns and perspectives, you can help the team co-create solutions that address everyone’s needs, fostering a sense of ownership and commitment.
• Foster Open Communication : Encourage open communication by creating a safe space for team members to share their ideas and concerns. Actively seek input from all team members, especially less vocal ones. By promoting a culture of open communication, you empower team members to contribute to productive discussions, turning conflicts into opportunities for innovative problem-solving.
• Embrace Collaborative Problem-Solving : Harness the power of diverse thinking by creating an environment that values fresh ideas and approaches. Encourage team members to collaborate and co-create solutions that leverage their unique skills and perspectives. Reach out to less vocal people to ensure their ideas are heard and included. When everyone feels valued, and their contributions are acknowledged, conflicts transform into collaborative discussions that lead to innovative solutions.
• Reflect and Refocus : Learn from the challenges faced by the team and use them as opportunities for growth. Embrace the lessons learned from past conflicts, refocus on the team’s goals, and chart a clear path forward. By acknowledging past mistakes and understanding what went wrong, you can guide the team towards a more successful and harmonious future.

Conflict, while challenging, can be an opportunity for growth and innovation when managed effectively. This guide can help you foster a culture of accountability and equip the team with skills to handle conflict through communication. With this solid foundation in place, leaders can devote more time and resources to steering their organizations toward future triumphs rather than constantly firefighting.

If you want to learn more about effective leadership and conflict resolution strategies, check out our Keep it Real Leadership Program.

Remember, with the right approach, conflicts can be transformed into opportunities for positive change and growth. Lead with purpose, embrace diversity, and navigate through conflicts with confidence!

Till the next time, keep it real.

Karen

The post Navigating Conflict: A Leader’s Guide to Conflict Resolution appeared first on PeopleThink.

Here are several steps that leaders and individual employees can take to normalize accountability:

• Set the Tone at the Top: If you never accept personal responsibility for something, how can you expect your team to? Leaders serve as role models, and their behavior and actions set the standard for the entire organization.
• Create a trusting environment : Encourage open communication where all team members are encouraged to share successes and failures for the purpose of learning and continuous improvement.
• Find (and share) the lesson in failure : What could you have done better? What will you change? Acknowledge the impact that your actions (or lack of action) had. Embracing accountability means acknowledging mistakes and learning from them.
• Align Goals and Values : When leaders consistently uphold their commitments and demonstrate accountability, it reinforces the importance of the organization’s values, creating a shared sense of purpose among team members. Be sure those are clearly defined and understood.
• Avoid the blame game : Leaders who take responsibility for their actions set the expectation that the focus can be on problem-solving and improvement rather than assigning blame. Ditch the excuses. Take the blame. Apply what you learned. And do better next time.

In summary, leadership accountability serves as a cornerstone for a positive organizational culture by shaping behaviors, fostering trust, encouraging learning, and promoting values that contribute to the overall success and well-being of the organization.

Want to learn more about how you can practice and encourage accountability in the workplace? Check out my Keep It Real Leadership program!

Till the next time, keep it real.

Karen

The post Thriving Together: Cultivating a Positive Culture through Accountability appeared first on PeopleThink.

While this approach can test and build resilience, it is generally not considered an effective or responsible method for leadership development.

The “sink or swim” approach can lead to high levels of stress, anxiety, and burnout, and it may not be suitable for everyone. This is both unfair to the new leader and detrimental to the organization.

True leadership development focuses on nurturing and empowering individuals to become effective leaders by helping them acquire the skills, knowledge, and experiences needed to excel in their roles while providing appropriate guidance and support along the way.

Here is what a good leadership development program should include:

• Structure. Effective leadership development programs typically involve a more structured and supportive approach. They provide individuals with the necessary knowledge, skills, and tools to succeed in leadership roles. This may include mentorship, coaching, training, feedback, and opportunities for growth and development.
• Lessons on “soft skills.” Soft skills include emotional intelligence, self-awareness, problem-solving, and good communication. While some of these skills might be inherent in a new leader, being able to apply them effectively while adapting to leading people requires coaching and support.
• Opportunities to receive feedback. Feedback is an opportunity for growth. Research shows that people who seek feedback have higher performance ratings and are happier overall.
• Ongoing support. Leadership development is an ongoing process. As companies change or team conflicts arise, it might be tricky to adapt. Having the right mentor or coach to support you along the way will allow you to become the best leader you can be.

New leader training must be a key component of every organization’s learning and development plan. It should not be just a one-day event around policies, performance reviews, and disciplinary actions. It needs to be structured in a way that gives participants time to apply their learning, receive feedback, and get the ongoing support necessary (mentoring, coaching) to grow into the next line of senior leaders and executives.

Remember, sink or swim is NOT leadership training! Invest in the right leadership development program, so you and your team can succeed.

Till the next time, keep it real.

Karen

The post Say Goodbye to the “Sink or Swim” Leadership Approach appeared first on PeopleThink.

Here’s a reality check. There’s always more to learn.

Stanford University Psychology Professor Carol Dweck has done extensive research on achievement and success. In this work, she discovered that people tend to have one of two mindsets – a growth mindset or a fixed mindset.

People with a fixed mindset believe that their innate qualities, such as intelligence or talent, are fixed traits and that any success they achieve is directly attributable to those qualities. Conversely, people with a growth mindset believe that their innate qualities are just a starting point and that those qualities can be further developed through hard work and dedication.

Dweck found that cultivating a growth mindset can be transformative in various aspects of life, including personal development, career advancement, and — most importantly — leadership.

The best leaders are those who commit themselves to continuous learning and development. Great leaders commit to learning beyond just skills. It’s about identifying and developing the personal behaviors to help you lead effectively.

So how do you do it?

• Adopt the right mindset. Be curious and admit that you still have room for improvement. Recognize that investing the time to do so will not only benefit you but will also benefit your team.
• Reflect and identify gaps. What are the areas you need to develop to become the leader you want (and need) to be? Do some self-reflection to make a list, and then get some feedback from others (here’s where you develop “accepting feedback.”)
• Create a plan. Select one or two areas that you will focus on in the next three months. Do some research to find resources and opportunities to develop and practice those skills/behaviors. Carve out and schedule the time.
• Seek mentorship and coaching. Enroll in leadership development programs, workshops, and online courses. Find a mentor or coach who can provide guidance, feedback, and support in your leadership journey. Regularly engage in mentorship conversations to gain insights and wisdom from experienced leaders.

Remember that learning is an ongoing process, and there is always room for growth and improvement. As a leader, your commitment to learning not only benefits you personally but also positively impacts your team and organization as you continuously evolve and adapt to the changing landscape of leadership and business.

Till the next time, keep it real.

Karen

The post The Power of Learning – Growth Mindset vs Fixed Mindset! appeared first on PeopleThink.

Each generation brings its own particular strengths and “peculiarities” to the team. Stereotypes abound in today’s workplaces, and leaders struggle to determine how best to engage and retain team members from these five age groups.

I personally think it’s simple: value the differences.

As Stephen Covey said, “Strength lies in differences, not in similarities.”

Recognize that each individual brings to the workplace different experiences, knowledge, belief systems, ideas, skills, communication styles, fears, hopes, and dreams. No matter the age or generation, there are differences.

With that in mind, here are my tips for managing and working effectively on a multi-generational team.

• Focus on the VALUE each generation brings to the workplace. Respect the experience of older team members while also valuing the fresh perspectives that younger team members bring. Remember that it’s about talent…not age…
• Acknowledge and embrace the DIVERSITY of the generations. Celebrate birthdays, milestones, and achievements to build a sense of camaraderie and teamwork. Take the time to learn about the characteristics and tendencies of different age groups (Baby Boomers, Gen X, Millennials, Gen Z, etc.) to understand their perspectives better.
• Use multiple communication streams to address each person’s style. Recognize that different generations may have varying work styles. Some may prefer face-to-face meetings, while others might be more comfortable with virtual communication. Be flexible and adaptable in accommodating these preferences.
• Learn from the other generations on your team. Create opportunities for team members of different ages to work together. Encourage cross-mentoring, where older employees share their knowledge and younger employees offer insights into new technologies and trends. This can help bridge generation gaps and foster a sense of unity within the team.
• Promote open communication. Create an environment where team members feel comfortable sharing their thoughts and ideas. Encourage open dialogue that respects each person’s viewpoint, regardless of age.
• Keep learning. Each generation has its own values, communication preferences, and work habits. Be open to continuously learning about generational trends and adapting your leadership approach accordingly. What works well today might need adjustments in the future.

Leading a team with people of different ages can be both rewarding and challenging. Remember, effective leadership involves understanding and respecting individual differences while fostering a cohesive and collaborative team environment. By embracing these tips, you can lead a multi-generational team to success.

Till the next time, keep it real.

Karen

The post Valuing Generational Differences appeared first on PeopleThink.

Compare this to an individual with good (not excellent) technical skills and exceptional Emotional Intelligence to soar in their new role.

People with emotional intelligence are able to quickly build rapport and connect with others. They have the self-awareness to know how they’re going to respond in certain situations and can self-manage to direct their behavior positively. They can disagree without being disrespectful. They have empathy.

But what exactly is emotional intelligence?

Emotional Intelligence, as defined by expert psychologist Dr. Daniel Goleman, is the capacity for:

1. Being able to identify and acknowledge your feelings
2. Regulating your emotions
3. Self-motivation
4. Understanding and identifying the emotions of others
5. Navigating relationships with consideration of others’ feelings

Cultivating emotional intelligence can greatly enhance your ability to understand and manage your own emotions, as well as effectively navigate social interactions.

Here are some tips to help you develop and cultivate emotional intelligence:

1. Increase self-awareness: Pay attention to your own emotions, thoughts, and reactions. Reflect on what triggers certain emotions and how they impact your behavior. This self-awareness is the foundation of emotional intelligence.
2. Practice empathy: Put yourself in your employees shoes and try to understand their perspectives and emotions. Actively listen to them, show genuine interest, and validate their feelings. Empathy allows for better understanding and connection with others.
3. Develop emotional regulation: Learn to manage and regulate your emotions effectively. This involves recognizing and understanding your emotions, as well as finding healthy ways to express and cope with them. Techniques such as deep breathing, mindfulness, and self-reflection can be helpful.
4. Improve communication skills: Effective communication is essential for emotional intelligence. Practice active listening, ask clarifying questions, and express your thoughts and emotions clearly and respectfully. Pay attention to non-verbal cues and adapt your communication style to different individuals and situations.
5. Enhance social awareness: Pay attention to the emotions and needs of your employees in situations. Observe non-verbal cues, listen actively, and be aware of the dynamics at play. This awareness allows you to respond appropriately and support others effectively.
6. Develop relationship management skills: Build and maintain positive relationships by cultivating trust, effective communication, and mutual understanding. Be open to feedback and work on resolving conflicts in a constructive and respectful manner. Foster collaboration and create a supportive environment.
7. Practice emotional resilience: Develop the ability to bounce back from setbacks and adversity. Cultivate a positive mindset, practice self-care, and seek support when needed. Resilience enables you to navigate challenges and maintain emotional well-being.
8. Continuous learning and reflection: Emotional intelligence is a lifelong journey. Continuously seek opportunities to learn, reflect, and grow. Read books, attend workshops, and engage in activities that promote self-awareness and emotional intelligence.

Remember, developing emotional intelligence takes time and practice. Be patient with yourself and celebrate small victories along the way.

Till the next time, keep it real.
Karen

The post Emotional Intelligence: The Key to Becoming a Good Leader appeared first on PeopleThink.

In recent years, long working hours and isolation have led to burnout and as a result, an increase in depression and anxiety. According to the World Health Organization, in the U.S. there has been a loss of $1 trillion dollars in productivity.

Post-pandemic, a majority of companies still have hybrid work conditions and employees are continuing to feel stressed. The American Institute of Stress found that:

• 55% of Americans are stressed during the day
• 63% of employees want to leave their job to avoid stress
• 76% said their workplace stress is affecting their personal relationships
• 35% of employees said their bosses are the main source of stress
• And 39% report their workload causes them stress

It’s no wonder that droves of employees are heading toward the door and making a decision to leave their current employment.

Here are some suggestions on how Leaders can address workplace stress:

• Hold a workshop to identify common stressors and brainstorm possible solutions for managers and employees.
• Align company policies with best practices for preventing stress and burnout.
• Educate employees about available stress management and mental health resources, including your EAP (Employee Assistance Program) and health plan.
• Offer activities like meditation and yoga, mindfulness programs or apps, or resilience training.
• Continue asking for feedback and improving so that stress management becomes integral to your culture.

It’s also important for employees to feel empowered and to know when to say “when.”

Here are some tips for employees:

1) It’s okay not to be okay. There’s no shame in admitting you’re overwhelmed or overworked or simply burned out. We saw some great examples of this in the recent Olympics when several athletes prioritized their mental health over others’ expectations and accolades.

2) Take frequent breaks during the day. Breaks are even more important in a remote and hybrid world, according to Dr. Mary Donohue, Founder of Digital Wellness. “In the digital age, information is overwhelming and can lead to a constant state of panic. You need to make a quiet space in your day to allow your brain to distill the constant flow of information.”

3) Talk to your leader. Explain what’s going on and work together to co-create a solution and learn about resources for help. Some time off, a flexible schedule, taking advantage of the EAP program, for example.

4) Make time to feed your soul. Whatever makes you happy, makes you laugh, calms you down, just do it. On a regular basis.

5) Use your vacation time. And TOTALLY disconnect.

Remember, if you don’t take care of yourself, you’re not going to be good for anyone or anything!

Find even more stress busters in my Stress for Success podcast series.

Till the next time, keep it real.

Karen

The post Workplace Stress: How Can Leaders & Employees Avoid Burnout? appeared first on PeopleThink.