Conflict on teams is inevitable. Yet when managed effectively, it can actually be a good thing. New ideas are...
If you’re a leader, chances are that at least a portion of your team is working remotely, or for...
There’s a cartoon about perception that I use in one of my leadership development workshops. It has two men...
As a speaker and facilitator, I need to be able to think on my feet. You just never know...
We hear a lot about the importance of company culture and its role in attracting, engaging and retaining employees....
George Bernard Shaw once said, “The single biggest problem in communication is the illusion it has taken place.” Most...
Is it just me, or have you also noticed that people seem to be increasingly cranky, rude and self-absorbed...
If you’ve got a difficult conversation brewing and you keep putting it off, you are not alone. According to...
Earlier this month I was in New Jersey and Washington, D.C. with seven girlfriends I’ve known since high school....
When was the last time you sent or received a personal note? I’m not talking about an email or...
A lot of people are grumbling these days – some privately, some very publicly – about “political correctness.” They...
Remember when you were a kid and you had a fight with one of your siblings, and then Mom...