On any given day, in just about any given business publication, you will find one or more laundry lists of skills, qualities, behaviors, competencies, and whatevers that are attributed to an effective, successful or great leader. It’s actually a bit mind-boggling. How can anyone possibly be all of that?!
Well, here’s the thing.
I’ve been working with leaders at all levels for…well, a long time. I’ve implemented leadership development programs across organizations large and small, and I’ve worked one-on-one with senior leaders and executives. I’ve been a leader in the corporate world, on boards and in my own business. And here’s what I’ve learned. While the leadership competencies touted in those lists are important, it’s time to get real about what makes a leader truly extraordinary. It’s not rocket science. It’s what I call the Get Real Leadership Basic 6 (or Leadership According to Karen).
Learn. Be self-aware: know your strengths and be willing to admit (and work on) your blind spots. Make the time to get to know your team. Be curious. Cultivate a growth mindset and set an example of continuous learning. Provide learning opportunities for your people and encourage them to keep growing.
TAWK. That’s New Jersey-speak for talk. Communicate, communicate, communicate. People need to hear things multiple times in multiple ways before they really “hear” it. Adapt your communication style to the listener – everyone takes in information differently. Remember it’s about them, not you. Tell them what you’re going to tell them, tell them, then tell them what you told them. Oh! And don’t forget to listen!
Tomorrow. What is your vision? Share it. Give your people a reason to want to stay. Let them know what’s next, how “we’re” going to get there, and what they can do to help. Give your people a reason to believe in the future and to want to participate in building it.
Resources. Give your people adequate resources, tools and support to do their jobs. Then get out of the way and let them do it. Don’t make them beg or want to look elsewhere to fulfill their goals. Be sure you have the right resources to make your team successful.
Please and Thank You. Say it. Always. No excuses. Always be courteous and kind. Express your gratitude and mean it. No one gets tired of hearing: “Please” and “Thank You.”
Laugh. Laugh often and laugh loudly. You spend a whole lot of time working. Make sure you create a work environment that people are happy to come to, where they feel supported and connected, where they can do their best work. Then enjoy the ride!
You’ll note that integrity, honesty and trust are not on this list. Why? Because they are just “no-brainers.” Without trust there is absolutely no one who is going to follow you anywhere. Trust is the foundation of a leader.
“A good leader inspires people to have confidence in the leader. A great leader inspires people to have confidence in themselves.” - Eleanor Roosevelt
Till next time,